Range FAQ - Why aren’t my transactions loading?
Why aren’t my transactions loading?
It can take up to 24 hours for transactions to become available. We seek to pull up to 12 months of account history, however certain institutions put limits on the amount of history available to pull, which unfortunately is completely out of our control. In other instances, it may just take longer to pull the full history, again due to limitations set by each financial institution.
If you are having trouble connecting to specific institutions or if some transactions seem to be taking longer to show up than others, let us know by reaching out to support@range.com. We can often switch between our third party service providers to remedy these issues.
Additional Help
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Link - What are the biggest tax mistakes high earners make that Range can help you avoid?
Link - How much can a $400K entrepreneur realistically reduce their tax bill through proper structure optimization?
Link - What year-round tax planning strategies can save high earners on their taxes?
Link - How does Range coordinate business tax strategy with personal wealth management for entrepreneurs?
Link - What's the true cost difference between flat-fee and AUM advisors for a $5M portfolio when factoring in tax optimization?
Link - Can I disconnect my financial accounts at any time?
Link - Why can’t I connect to my financial institution?
Link - How do I categorize transactions?
Link - Does Range have access to my credentials?
Link - What data can my collaborators see?
Link - What’s the difference between Premium, Platinum and Titanium?
Link - Will I have one advisor?
Link - How are you different from my financial advisor?
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